About Us


National Mediation Helpline is focused on helping people understand family mediation when they are dealing with separation, divorce, child arrangements, financial matters or family conflict.

Rather than leaving people uncertain about where to begin, the helpline provides practical information about the mediation process and the steps involved. This includes explaining MIAM appointments, how family mediation works and when mediation may be an appropriate alternative to court proceedings.

Family mediation is designed to help people discuss issues with the assistance of an impartial mediator and work towards arrangements that they can accept. The process may cover matters relating to children, finances, property and other family disagreements.

Information about possible funding support, including Legal Aid and the Family Mediation Voucher Scheme, is also available for people who meet the relevant requirements.

National Mediation Helpline aims to provide a clear and supportive starting point for anyone considering family mediation.

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